❓ Frequently Asked Questions (FAQ) – Saber Prime

A pixel saber, also known as the Plecter Pixel lightsaber, Pixel saber, or Neo saber, is a custom-made saber composed of bright flexible pixel LED strips running along the length of the blade, and features RGB color-changing customization. Besides the blade, it features a premium Xenopixel soundboard with smooth swing, Flash on Clash, 9-12 premium sounds, lasting batteries, and many more features.

Once you place your order and it is accepted you will get your order within 7-10 working days.

The battery in a NeoPixel saber can drain fully in about 90 minutes of continuous use. It's recommended to recharge the saber at least once every two weeks to maintain optimal performance.

To customize your saber, remove the battery and then the SD card. Insert the SD card into a compatible reader and connect it to your computer. You can add new sound fonts, adjust swing sensitivity, or enable/disable specific functions via configuration files.

Yes, our sabers are designed for light dueling. However, it's important to use them carefully to avoid damaging the internal components.

Defective Products: Contact us within 30 days of receiving the product with photos or videos of the issue. We will arrange for a replacement or a refund.

Returns: To initiate a return, please contact us at saberprime00@gmail.com for the return address.

For any questions or assistance, please send us an email at: saberprime00@gmail.com